Atlassian works on its version of the future of work with the needs of the administrators who take care of its software in mind.
The store’s thesis is that the world has done whatever would make remote work possible during the pandemic and is now stuck on a suboptimal mix of tools, some designed for casual collaboration rather than regular remote work became. The resulting clutter needs to be cleaned up, and Atlassian believes it’s the right vendor to do it.
But first, Atlassian “found its own mess by unifying the backends of its own tools.
In conversation with The registryErika Trautman, Atlassian’s head of product for work management, said Atlassian customers find it difficult to understand whether end users are using properly licensed software or whether they are consistently applying security policies to the vendor’s products.
Trautman said Atlassian tried to fix this by unifying admin controls and integrating user and access management across the provider’s cloud product portfolio. We’ve been told that management processes have been streamlined to remove redundant steps and that audits, compliance checks, and security reviews should now be easier.
As a result, license requests should decrease, leaving admins with fewer tedious little things to do.
These promised improvements land simultaneously with a bundle called Together that combines Trello, Confluence, Atlas, and Jira Work Management for $11/month/user for companies with 5,000+ users. Atlassian claims the award means companies are happy to have tools they don’t use all the time when they become necessary — allowing a Confluence-centric team or project to use Trello to collaborate with colleagues who use the tool to prefer.
The company’s upcoming product, Atlas, will be key to this kind of cross-team collaboration – allowing teams to share their work and the context in which it was created with others. Atlas will emerge from beta in October.
Another addition to Together is Access, Atlassian’s identity and access management tool that works with external identity providers.
Access is required because Atlassian’s other big innovation is Smart Links – the ability to integrate information and documents from countless sources into Atlassian’s apps.
Trautman said the thinking behind Smart Links is a validation that companies will not stop using many tools, so they might as well be accessible for Atlassian product users to see all the information they need in the Atlassian tool, in where they spend most of their time.
Together is blatantly a “land and expand” tactic to attract more customers — especially as Atlassian expands beyond its roots and serves teams that write software.
But the addition of Atlas plus security intelligence across teams and organizations means the package isn’t just a sales tactic. So maybe Atlassian has solved the post-pandemic problem it says is plaguing us all. Or at least tried. ®
https://www.theregister.com/2022/09/29/atlassian_together/ Atlassian unifies management tools to improve security, licensing • The Register