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Taylor Swift Fans who visited Ticketmaster hoping to snag pre-sale tickets for the singer’s much-anticipated coming epochs Tuesday’s tour unfortunately faced unexpected website crashes and long queues.
Tickets officially go on sale on November 18, but those who signed up for Ticketmaster’s Verified Fan program in advance or happened to be a Capital One cardholder were able to get early access on November 15. Lots of good that persisted Swifties, however, as fans who were able to actually load the site were notified that the queue had been halted, presumably while the company was solving its technical difficulties, with over 2,000 people in front of them in most cases.
Because far from Ticketmaster, to have actually expected a deluge of fans and to have prepared accordingly. Not just Swift’s new album midnight the best-selling album of the year, but this is her first tour since 2018. From course that would happen.
Unfortunately, this is just the latest in a long line of PR troubles for the company, which has been under fire for years for its dodgy price-gouging and charging of misleading online ticket processing fees. In fact, Ticketmaster’s outcry for transparency peaked earlier this year when the company was featured in a deep dive on Last week tonight with John Oliver – with a general recognition that Congress needs to step in and regulate the ticketing industry as a whole.
So it should come as no small surprise that angry fans took to social media to slam Ticketmaster for once again letting fans down. Sure, they might be willing to pay a premium for Taylor Swift tickets, but the company’s handling of incompetence only adds insult to injury.
Many fans have blasted the site due to technical difficulties, because where do all those attached fees go if not to make sure the site doesn’t crash? (The answer, unfortunately, is in the pockets of Ticketmaster executives.)
Others raged at the seemingly never-ending queue, which was still “temporarily” halted at the time of writing this article. “Where’s the Ticketmaster headquarters that January 6th is all about, y’all,” one user quipped.
And at least a handful of fans used the lyrics to Swift’s new single, “Anti-Hero,” to brand Ticketmaster as the problem, which… well, hints at the lie?
Well, with any luck, this latest kerfuffle might finally put Ticketmaster in the crosshairs of lawmakers who could finally do something about the company’s shady practices. Less lucky are Swifties, who could try to snag tickets once the tour officially opens to the unwashed masses. If that’s the presale, we shudder to imagine what that is sale will look.
https://wegotthiscovered.com/music/taylor-swift-fans-ticketmaster-crashes-eras-tour-presale/ Taylor Swift fans furious as Ticketmaster crashes during ‘Eras’ tour presale