The Guide to BigCommerce Payment Gateways

Even while globalization is here, each country still has differences when it comes to payment systems. And despite being virtually widely accessible, even payment behemoths such as Stripe and PayPal still don’t fulfill all the requirements of bigger retail companies.

While payment giants like Stripe and PayPal are available almost everywhere, they don’t always meet the needs of large retailers.

Customers appreciate when brands accommodate customers’ payment habits rather than demanding the reverse. Roughly 17% of German & 15% of Swiss consumers deserted a shopping cart since the store did not accept their chosen e-commerce payment option.

Hence, if you already employ BigCommerce development services or intend to do so, you have legitimate questions about the integrations and payment methods that are accessible.

Overview of BigCommerce Payment Automation

BigCommerce gives customers three payment methods:

  • Link a third-party payment system that BigCommerce does not offer.
  • Utilize pre-made payment connections from BigCommerce.
  • Modify existing payment integrations (to some extent).

BigCommerce offers a wide range of native payment connections. The majority of American and European consumers will be satisfied by the platform’s seamless integration with PayPal, Stripe, and various other well-known payment processors.

But as a global, you can face more limitations in regional marketplaces. For example, in South Korea, 41% of consumers use Shinhan Cards, while 41% use KakaoPay to make purchases. Both of them require specific integration because neither is directly offered by BigCommerce.

Alternative 1: Payment Systems Authorized by BigCommerce

BigCommerce’s pre-integrated payment gateways are PCI-compliant, mobile-friendly, and free of additional fees (unlike Shopify, which charges 2% if shops use a third gateway).

The number of payment options you set up is entirely up to you. But, if you have a physical business, BigCommerce advises restricting your usage to two to three online choices and an additional payment gateway for offline payments.

To sum up the first choice, there are several advantages to adopting BigCommerce pre-made plug-ins:

  • Simple Installation

Through your account, you can register a payment system, input your login information, and you are all set to use it.

  • Security for Payment Channels

When incorporating new payment options into its system, BigCommerce maintains PCI conformity.

  • Regular Updates

All BigCommerce clients will have access to any updates to the payment connection as soon as they become available.

  • Availability of BigCommerce Support

You can contact the BigCommerce staff for assistance if your connection is experiencing a technical problem.

There are certain restrictions, though:

  • Some Nations Have Lower Representation

For example, there are over than 25 payment operators available in the United States. There are fewer than 10 in Singapore.

  • Unavailability of Equal Currencies

A few payment gateways support only some or a single currency.

  • Not Every Payment is Compatible with All Features

BigCommerce offers a Payment API if you’d like more payment features. However, you’ll require more development assistance to get everything up properly.

Alternative 2: Modifying Existing Payment Integrations

To create a payment connection, you must set up APIs between the two systems (for example, BigCommerce + Klarna).

You can accomplish that yourself in a few straightforward use contexts:

  • Simply through your account settings in just a couple of clicks.
  • By heeding advice from your payment processor.

Larger merchants could require more brand-consistent banking services, whereas smaller stores might be happy with BigCommerce’s offerings. As a result, payment integration may be more difficult and necessitate custom programming. What causes this?

Since the checkout process is not the end of the payment journey, additional customization may be required to:

  • Safely save client payment details, such as instantly saving credit card data for subsequent payments.
  • Apply payment insights to forecast cash flows throughout channels, for instance.
  • Combine all of your financial data from many sources, including the internet, offline, mobile apps, etc., in a single data lake.
  • Set up regulations — establish a refund and a regulatory policy in accordance with the requirements of many nations.
  • Have an additional degree of online payment protection since not all payment options support the 3D Secure capability.

At this point, the documentation for the BigCommerce Payments API and additional expertise in processing transactions and API development is helpful.

With that being said, more than customizing a payment flow in some cases was required. For instance, if a chosen payment gateway doesn’t cater to your local market, your target demographic would be unable to use it, and you won’t be able to sign up as a retailer either!

Alternatively, the payment processor may not accept domestic payment options, which means consumers would be unable to shop using a Dutch Maestro Card or French Carte Bleue. You must count on specific integrations with a third-party payment provider in such situations.

Alternative 3: Utilizing the Pre-Made Payment Connections from BigCommerce

There’s a considerable potential that members of your target market need to use BigCommerce’s supported payment options. Even though PayPal dominates many nations, regional consumers may prefer other payment options that BigCommerce does not support.

Custom payment connectors are possible with BigCommerce. However, there are a few restrictions:

  1. Access to BigCommerce’s main platform is restricted. As a result, you will need to develop a unique integration that will operate on your system, be specially programmed, and then be put into your shop.
  2. The safety of the payment processing interface will be your and your IT colleague’s responsibility. Hence, you need to locate a BigCommerce-certified business with knowledge of PCI compliance for payment solutions.

Integration can be in one of two ways:

  • An off-site hosted payment portal. This page will use an API to return the purchase to BigCommerce after processing the transaction. As a result, it involves your clients in an additional step in online payment.
  • A completely customized checkout experience now includes a payment mechanism. Developers may develop a completely unique checkout process with your choice of supported payment systems using the Checkout SDK and BigCommerce Order APIs.

Yes, unique integration necessitates additional labor and expenditures. But when there are no local payment options, customers get happier.

What Factors Should You Consider When Choosing a BigCommerce Payment System?

Once you determine your needs for payment processing, choosing between a bespoke connection and BigCommerce’s pre-integrated payment provider will be simpler.

The following are the most important factors to go over with your company when selecting a payment gateway:

  • Client Interests

Which payment choices do customers prefer, and will the selected payment system even accept regional payments?

  • Security

Does the payment processor safely encrypt data? Do they adhere to PCI?

  • Cost

What will the overall cost of processing payments be, including exchange, commission, and processing charges? Will using this payment option allow you to increase conversions?

  • Client Experience

Does the payment solution have transaction restrictions, or does the portal offer auto-fill functionality? Is the option user-friendly?


Payment gateways built into BigCommerce already served much of Europe and the US. However, you might also need to use local payment processors to provide your audiences worldwide with a first-rate client experience.

To better understand how payment integrations with BigCommerce work, you need to contact a BigCommerce development services provider like Edvantis!

Huynh Nguyen

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